At Hellofy, we respect your privacy and deeply value the trust you place in us.
HELLOFY LLC the owner and operator of the Hellofy platform, along with its affiliates, provides access to services and information subject to this Privacy Policy, along with any applicable terms, conditions, or notices relevant to specific features or modules.
By accessing or using the platform, you agree to the collection and use of your information as described in this policy. This Privacy Policy is subject to periodic updates, and users will be notified of any significant changes via email. Your continued use of the platform and our services constitutes your acceptance of the terms outlined in this Privacy Policy. By merely using the platform, you explicitly consent to our collection, use, and disclosure of your personal information in accordance with this policy. This Privacy Policy is an integral part of our Terms of Use and applies exclusively to services offered by Hellofy.
Personal information refers to data that directly or indirectly identifies you. This may include anonymized data that can be linked to identifiable information. We collect this data to:
If you share third-party information (such as that of employees), you confirm that you are authorized to do so. You are solely responsible for any unauthorized disclosures and their consequences.
When using our platform, we may collect:
We also collect correspondence, such as emails or support inquiries, to maintain user records and improve services.
You have the right to:
To exercise your rights, contact us via the information provided on our platform. If incorrect or incomplete data is supplied, we may suspend or restrict your access to services.
In certain legal or evaluative contexts, data may not be corrected or deleted.
If you have questions or concerns about this policy, feel free to contact us via the platform's support channels.
When users contact us (via email, helpline, or other channels), we may retain contact details and correspondence to:
We may share your information with affiliates or corporate entities for service delivery or marketing purposes, unless you opt out.
Personal information will not be disclosed to third parties for advertising without your explicit consent, except:
Future use of your data for new, unanticipated purposes will be preceded by your consent, where legally required.
a. GDPR (EU/UK):
b. LGPD (Brazil):
We use both permanent and temporary cookies that help the platform remember user-specific information. Cookies assist in:
Cookies do not contain personally identifiable data. Third-party cookies are governed by their own privacy policies.
HELLOFY LLC Do-Not-Track (DNT):
We currently do not respond to DNT signals due to lack of industry standards. Users should manually manage their browser’s DNT settings and regularly check this policy for updates.
If you choose to log in via social media (e.g., Google), we may access profile data including your name, email, and public information. This data will be used only as outlined in this policy.
Please review your social media provider's privacy policy for details on how they handle your information.
Your information may be disclosed or transferred to:
Some of these entities may operate outside the UAE. We ensure that equivalent security measures are in place to protect your data during such transfers.
We implement strict security protocols to prevent unauthorized access, misuse, or loss of your data. Only authorized personnel have access to your information.
While we strive to protect your data, 100% security cannot be guaranteed over the internet. Users are advised to take precautions such as logging out after sessions and keeping passwords secure.
Hellofy is not liable for unauthorized use due to third-party actions or internet vulnerabilities.
We retain your data for as long as required to provide services or as mandated by law. Post account closure, your data may be deleted or retained in anonymized form for fraud prevention, legal compliance, or analytical purposes.